Uply Public App
Support
Contact Apex Capital for help with the public Uply app, including account access, team setup, challenge submissions, and deletion requests.
How to reach us
Email: info@apex.mn
Phone: +976 7510-7500
Office hours: Monday to Friday, 9:00 AM to 6:00 PM (Ulaanbaatar time)
Expected response time: within 3 business days for most app support requests.
What we can help with
- Help with signing in, team creation, join codes, challenge submissions, and notifications.
- Questions about profile photos, challenge photos, or leaderboard behavior.
- Help accessing or deleting your Uply account.
Account deletion
- 1Open Uply and go to Profile.
- 2Tap Delete account.
- 3Confirm the deletion request in the app.
- 4If you cannot access the app, email info@apex.mn from the address linked to your account.
When you contact support
To help us resolve your issue faster, include your account email, device type, app version, and a short description of the issue you experienced.
For deletion or privacy requests, please contact us from the same email address used for your Uply account whenever possible.